Soultime Travel, Tailor-made travels

Frequently Asked Questions

Argentina, Bolivia, Brasil, Cuba, Ecuador / Galapagos, Peru

 


For Cuba & Peru travels we work with constantly updated Manuals that our clients receive upon booking. Most issues are covered by these Manuals. Further questions or requests for information about the other destinations are answered by Email.

For direct assistance with your questions and concerns, feel free to Contact us.

The issues that most travelers have questions and concerns about are so far 4 issues:
1) the Inca Trail availability,
2) the Cuban climate, hurricane risk & the best time to go,
3) all issues related to the Cuban currency CUC (pesos convertibles), obtaining cash, cash dispensers & accepted credit cards
4) Cuba visa application for US citizens & directions of Cuban consulates for travelers from Asia

Inca Trail realtime availability, you can check out the availability of Inca Trail trek permits in real-time by clicking on > Availability Inca Trail Permit

Cuba´s Climate, Seasons, Hurricane risk & Travel advisory > Cuba Climate & Weather

Cuba money, credit cards, CUC > see the information on this page by scrolling below - this is a summary from our Cuba Manual

Cuban consulates directory worldwide, visa application in general & for US citizens at this moment > Cuba Visas



From the Soultime Cuba Manual (updated April 2009):


Theme: Cuban money, rates, visa cards, traveler cheques & accepted currencies

 

Since October 2004 you cannot pay anymore in US dollars. In the all inclusive hotel resorts you may be able to pay here and there with Euros, but in all the other places you have to pay with cash pesos convertibles (CUC). Since April 2005 you have to pay at least around 11 - 12% commission for every money transaction by credit card. By changing cash (or traveler cheques, not issued in the USA) you pay 8% commission as a standard fee.

Note: be aware that the rates for obtaining cash money by credit card are not the same as purchasing by credit card. So best is to doublecheck the rates with your bank at home enough time before you travel.

You can acquire pesos convertibles (CUC) already on the airport by changing cash, traveler cheques (not issued in the USA), or with your credit card (at the offices downfloor arrivals, or first floor departures; there is also an ATM downfloor but in general for Cuba it is better not to rely on ATM¨s). Canadian Dollars (CAD), Swiss Francs (CHF), Mexican Pesos (MXN), Japanese Yen (JPY), British Pound Sterling (GBP), the Euro (EUR) and some other currencies are all accepted.

You get for one Euro around 1,2 CUC ( April 2009 ) varying on the rates of the Euro and peso convertible, including the transaction commission costs.

It is not recommended to bring cash US dollars with you for your holiday, as the commission rate is around 18-20 %.

Credit Cards: MasterCard & Visa, are accepted by Cuban banks.

No USA credit cards are accepted. Visa cards issued in the USA will not be accepted !

American Express credit cards, no matter where issued, are not accepted !

Advice: it is advised to bring and plenty of cash and 2 different credit cards (in case one is not accepted) to get the cash you will need and to be sure that whatever happens you will be not without financial means. You can not purchase goods or services by paying with credit card on Cuba so far.

The car insurance of your rental car & the deposit can be paid by credit card (see: best rental car rates in CUC).

Only Visa & MasterCard Traveler’s cheques are accepted by Cadeca banks as long as they are not issued in the USA.

Changing back pesos convertibles to Euros, GBP or US Dollars is no problem as long as they have the correct amount of bills for you. You might receive a rest amount in CUC or in another currency.

For changing back CUC to US dollars the rate is close to 1 to 1 (April 2009), so for changing back in this way no high commission rates are calculated as is the case for obtaining CUC with US dollars. The Cuban Cadeca change offices (casas de cambio) seem to stimulate the exchange of CUC for USD when leaving the country.

Euros might be in use in the following all inclusive hotel resorts: Varadero; the Jardines del Rey Archipelago; Holguín; Santa Lucía Beach, in Camagüey; Covarrubias Beach, in Las Tunas; and Cayo Largo del Sur.

Besides all this, there are still pesos cubanos or moneda nacional. This is the currency of the nacional Cuban economy. You only need this money when you wish to join a Cuban bus, a ferry or wish to make use of another local service. You can easily obtain pesos cubanos by changing for instance in a bar or restaurant with an employee or at a Cadeca office. The official rate is around 26 pesos cubanos for one peso convertible.

In case you would like to buy eg a Cuban pizza on the street or something in a Cuban shop based on moneda nacional for Cubans, you can also pay with small coins of CUC. You will receive your change in moneda nacional or in CUC. It is not officially allowed for tourists to buy in a Cuban shop of the state (called a bodega) but our experience is that as a kind of exception it works for souvenir articles, hats and maybe even clothes.

It is said that both the CUC and moneda nacional are going to disappear in 2010 and that only one new monetary value will come in place. It is said that this new money is now being printed in China (April 2009), however this rumour is already circulating since 2008.

Small coins & small bank notes are essential on Cuba !

When you receive CUC money you may ask for some big bank notes, but you will need mostly small notes on Cuba for every kind of transaction. Notes of 50 or 100 are often not accepted by small shops or services as there is no change. Do take care you have always small notes of 1, 3, 5, and 10 with you. Notes of 20 also still do work well.

Further is it good to have always coins of 25, 50 centavos and 1 CUC with you, for tipping or small purchases.

How & where to get CUC cash money on Cuba ?

See your guidebooks. On the international airport of Havana are several bank counters to obtain or change CUC: two next to each other in the arriving hall and two on the first floor for checking in for departure flights, located before customs (after customs is one small office, but this one is not always open). Here you can change cash money (eg cash Euros, GBP, Swiss Francs etc; cash USD is not recommended for the high transaction commission !), use traveler cheques (not issued in the USA) of Visa or MasterCard, or your credit card Visa or MasterCard (not issued in the USA).

There is also an ATM downfloor in the arrival hall, but in general for Cuba it is better not to rely on the ATM¨s and you can better decide to leave your normal / debit bankcard at home.

In every place the best is to go to a change office of Cadeca. Their opening hours are more extended then a usual bank and they are especially for tourists.

 


Information about travels, destinations & prices can change within a very short notice in Latin America. For this reason we would like to make clear that no claim or any rights can be made on basis of the information provided on this website or in our manuals, when it concerns general information or the character, prices and travel itinerary of a travel program (see: disclaimer page).


 

 


Soultime Travel tailor-made travels in latinamerica and the caribbean
Soultime Travel tailor-made travels in latinamerica and the caribbean